斯里兰卡支付支持专员招聘 月薪$350-450
公司未注明
地点斯里兰卡
薪资$350-450/月
类型全职
发布时间2026/10/05 13:09
职位描述
斯里兰卡现招聘支付支持专员,岗位性质为全职,仅限斯里兰卡本地求职者申请。
岗位职责包括:通过在线渠道提供客户支持,协助处理账户查询及支付问题;准确高效地处理并监控存取款交易;跟进交易状态,协调相关部门解决支付异常;记录客户互动及交易详情;将复杂案例上报主管;确保工作符合公司政策与操作流程,提供专业且及时的客户服务。
任职要求:具备良好的英语沟通能力;拥有客户服务、支付处理、金融运营或相关领域经验者优先;具备较强的沟通与解决问题能力;能适应快节奏工作环境;需接受12小时轮班制。
工作时间安排:实行12小时轮班制(白班与夜班轮换),每月休息4天。每季度可将最多12天未使用的休息日折现。每月设有1天强制休息日,未使用的休息日不可累积、不可兑换为额外假期或经济补偿。
薪资福利:底薪为每月350至450美元。入职前6个月,每月薪资的15%将作为保证金扣留,在职满1年后全额退还。此外,每月提供100美元津贴,年度医疗报销额度为500美元,并享有紧急假及病假福利。
📋 简要摘要 ▸
斯里兰卡招聘支付支持专员,月薪$350-$450,提供医疗保险及津贴,仅限本地求职者申请。
联系方式
Telegram@nan***
邮箱kr***@gmail.com
📋 完整原文 ▸
‼️‼️MASSIVE HIRING IN SRI LANKA 🇱🇰 ( Locals Only )
POSITION - **Payment Support Executive **
**Salary - 350$-450$**
- Allowance 100$ / monthly
- Medical Claim 500$ / yearly
- Emergency Leave
- Medical Leave
👉 **Job Responsibilities**
- Provide customer support to users via online communication channels.
- Assist customers with account-related inquiries and payment issues.
- Process and monitor deposit and withdrawal transactions accurately and efficiently.
-Follow up on transaction statuses and coordinate with relevant departments to resolve payment-related issues.
- Maintain accurate records of customer interactions and transaction details.
-Escalate complex cases to supervisors when necessary.
Ensure compliance with company policies and operational procedures.
Deliver professional, timely, and customer-oriented service at all times.
👉**Job Requirements**
- English communication skills.
- Previous experience in Customer Service, Payment Processing, Financial Operations, or related fields is preferred.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Able to work 12-hour rotating shifts.
👉**Working Schedule**
12-hour shifts.
- Rotating day and night shifts.
- 4 days off per month
- Can encash up to 12 days of unused off days per quarter.)
- 1 compulsory day per month (Any unused off day will be forfeited and cannot be accumulated or converted into additional leave or monetary compensation.)
👉**Salary & Benefits**
- $350 - $450 base salary net (15% of the monthly salary will be retained as a security deposit during the first 6 months of employment.
- The retained amount will be fully refunded after completing 1 year of service.
- Allowance 100$ / monthly
- Medical Claim 500$ / yearly
- Emergency Leave
- Medical Leave
If interested Please send your CV to 📩
📞Telegram- @nancytamang88
📮Email - [email protected]