旅游部启动2026绿季旅游服务分类标准 提升竞争力
分类旅游
事件时间2026-09-22
地点金边
来源柬埔寨旅游部
发布时间2026/09/22 19:50
详情描述
2026年9月22日,柬埔寨旅游部在金边举办“2026年绿季旅游服务分类标准推广研讨会”。旅游部部长胡哈主持会议,旅游部多位国务秘书、副国务秘书及高级官员,金边市政府代表,各省市旅游局代表,旅游行业协会及约400名旅游业经营者出席。
此次研讨会旨在推广旅游服务评估与分类的标准、程序及准则,引导旅游企业提升产品与服务质量,确保分类过程透明、公平并符合相关法律法规。
胡哈部长在会上表示,遵守并执行标准不仅是履行监管义务,更是对游客信心、企业声誉及柬埔寨旅游品牌价值的长期投资。他强调,若要吸引高端游客,必须提供高质量服务。在旅游业竞争日益激烈的背景下,质量与标准是建立信任、维护旅游目的地声誉及增强竞争力的核心。柬埔寨在拥有自然、文化和遗产资源的同时,需确保提供的各项服务达到质量、安全、卫生及专业化标准。
目前,旅游部已推出14项国家级指南与标准,并推广实施9项东盟指南与标准,涵盖住宿、餐饮、水疗与按摩、旅游社区、探险旅游及清洁旅游城市等领域。
胡哈部长鼓励旅游企业加强机构能力建设,提升人力资源与专业技能,并积极参与东盟及国际层面的服务标准评估与竞赛。旅游部将持续作为支持伙伴,与私营部门协作,提升柬埔寨旅游服务在区域及全球范围内的认可度。此外,本次研讨会也为各方提供了交流知识与经验的平台。
📋 简要摘要 ▸
柬埔寨旅游部部长胡哈主持旅游服务分类研讨会,强调质量与信任是提升旅游业竞争力的核心,旨在打造安全、高标准的旅游目的地。
📋 完整原文 ▸
H.E. Minister HUOT Hak: “Quality Builds Trust, Trust Creates Value, and Value Enhances the Competitiveness of Cambodia’s Tourism Sector”
Phnom Penh: H.E. HUOT Hak, Minister of Tourism, presided over the opening of the “Dissemination Workshop on Tourism Service Classification for the 2026 Green Season,” attended by the Permanent Secretary of State, Secretaries of State, Under Secretaries of State and senior officials of the Ministry of Tourism, representatives of the Phnom Penh Capital Administration, municipal and provincial tourism departments, tourism industry associations, and approximately 400 tourism operators.
The workshop was organised to disseminate information and deepen understanding of the standards, procedures, and criteria for evaluating and classifying tourism services. It also aimed to encourage tourism businesses to continuously improve the quality of their products and services in accordance with national and international standards. In particular, the classification process must ensure transparency, fairness, and compliance with the applicable laws and regulations.
Speaking on the occasion, H.E. the Minister emphasised: “Compliance with and implementation of standards are not merely about fulfilling regulatory obligations; they are long-term investments in tourists’ confidence, business reputation, and the value of Cambodia’s tourism brand. If we aspire to attract high-end tourists, we must provide high-quality services.”
H.E. the Minister further underscored that, amid intensifying competition in the tourism sector, “quality and standards” are essential for building trust, safeguarding the reputation of tourism destinations, and strengthening Cambodia’s competitiveness. Beyond its abundant natural, cultural, and heritage assets, Cambodia must ensure that every service offered to tourists meets clear standards of quality, safety, hygiene, and professionalism.
To promote greater consistency in service quality and respond effectively to market expectations, H.E. the Minister highlighted that the Ministry of Tourism has introduced 14 national guidelines and standards while promoting the implementation of nine ASEAN guidelines and standards. These cover accommodation services, restaurants, spas and massage services, tourism communities, adventure tourism, clean tourism cities, and various other related services.
H.E. the Minister also encouraged all tourism businesses to strengthen their institutional capacity, develop human resources, enhance professional skills, and participate in service-standard assessments and competitions at the ASEAN and international levels. The Ministry of Tourism will continue to serve as a supportive partner and coordinate closely with the private sector to expand opportunities for Cambodian tourism services to gain greater recognition for their quality regionally and globally.
H.E. the Minister further stressed that the workshop also served as a platform for exchanging knowledge, experiences, and best practices among government institutions, the private sector, and relevant stakeholders, in the spirit of “Joint Thinking, Joint Action, Joint Responsibility, and Shared Benefits.” This collective effort will contribute to positioning Cambodia as a high-quality, safe, and high-standard tourism destination.
Ministry of Tourism, afternoon of 22 September 2026
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