斯里兰卡支付支持专员招聘 月薪$350-450
公司未注明
地点斯里兰卡
薪资$350-450/月
类型全职
发布时间2026/09/30 13:24
职位描述
岗位名称：支付支持专员
工作地点：斯里兰卡（驻点办公）
工作性质：全职
薪资福利：
基本月薪为350至450美元，另有100美元月度津贴。年度医疗报销额度为500美元。享有紧急事假及病假，每季度最多可将12天未休假期折现。入职首6个月内，每月薪资的15%将作为保证金扣除，在职满1年并完成合规离职交接后全额退还。
岗位职责：
通过在线渠道提供客户支持，处理账户及支付相关咨询。负责准确执行充值与提现操作，跟进交易状态。协调各部门解决业务问题，维护准确的业务记录。针对复杂案例进行上报，并确保所有操作符合公司政策。
任职要求：
具备良好的英语沟通能力，拥有客户服务、支付处理或金融运营经验者优先。需具备较强的沟通与问题解决能力，能适应快节奏工作环境。
工作时间：
实行12小时轮班制，包含白班与夜班轮换。每月休息4天，其中1天为强制休息日，若未休则视为自动放弃。
📋 简要摘要 ▸
招聘支付支持专员，负责客户支持及支付处理，需轮班。薪资包含基本工资及补贴，首6个月扣除15%作为保证金。
联系方式
Telegram@zay***
📋 完整原文 ▸
🔥 WE ARE HIRING 🔥
💼 PAYMENT SUPPORT EXECUTIVE
📍 Location: Sri Lanka (Onsite)
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💰 SALARY & BENEFITS
✅ $350 – $450 Base Salary (Net)
✅ $100 Monthly Allowance
✅ $500 Yearly Medical Claim
✅ Emergency Leave & Medical Leave
✅ Up to 12 Off Days Encashable Per Quarter
*Note: 15% monthly salary will be retained as security deposit during first 6 months. Fully refunded after 1 year with proper resignation & handover.
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📋 JOB RESPONSIBILITIES
• Provide customer support via online channels
• Handle account-related & payment queries
• Process deposits & withdrawals accurately
• Follow up on transaction statuses
• Coordinate with departments for issue resolution
• Maintain accurate records
• Escalate complex cases when needed
• Ensure compliance with company policies
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✅ JOB REQUIREMENTS
• Good English communication skills
• Experience in Customer Service / Payment Processing / Financial Operations preferred
• Strong communication & problem-solving skills
• Ability to work in fast-paced environment
• Willing to work 12-hour rotating shifts
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🕐 WORKING SCHEDULE
• 12-hour shifts
• Rotating day & night shifts
• 4 days off per month (operational arrangements)
• 1 compulsory day per month (unused day will be forfeited)
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📩 APPLY NOW!
Contact_ @zayanshaifi